Monthly Archives: June 2017

Non-Emergency Medical Services

Caring For Elderly Parents & Accompaniment Services

Options for elderly care and medical transportation

Many caregivers struggle to balance the needs of their loved ones with the demands of their daily family life. Whether your loved one lives with you or in their own home, or even an assisted living or nursing home environment, you can’t do it all.

Non-Emergency Medical Services

Assisting the elderly and Disabled to Medical Appointments

Nothing is more stressful than when your family member has a medical appointment that conflicts with your schedule, and they are unsafe or unable to drive. Some people are forced to miss the appointment or rely on a cab or other temporary and unknown transportation service to get them to and from their healthcare provider’s office, but there is a better solution. MedSync’s accompaniment services provides the responsible care your family member needs, which gives you peace of mind and more control over your schedule.

Our accompaniment services includes modern and safe wheelchair transportation as well as transportation for people who use walkers or other assistive devices. Our facilitator and companionship staff will pick your loved one up from their residence, including a private home, assisted living facility or nursing home. We then accompany the person to their appointment, wait for them to finish their care, and return them to their home. Our non-emergency medical transportation and accompaniment services are available for:

  • Doctor’s Visits
  • Medical Procedures
  • Occupational and/or Physical Therapy Sessions
  • Psychiatric Appointments
  • Dental Appointments
  • Eye Exams
  • Hearing Assessments
  • Other Medical and Psychological Service Appointments

We strive to assure that patients arrive on time for their appointments and, because we stay with them, you know that they are not experiencing long wait times or left alone and vulnerable. Utilizing this service relieves the stress, guilt and frustration many caregivers experience in addressing non-emergency medical transportation demands, while assuring that their family members receive the timely healthcare services they need.

Our accompaniment services can be extended to include running errands, such grocery shopping, hair appointments, and more. If your loved one wants to engage in these activities, but is unsafe to do so alone, let us support you by managing this process.

MedSync Transportation and Services is privately owned and operated and every employee is friendly and focused on customer care.  Call us today at (734) 646-8846 to learn how we can help you responsibly manage your loved one’s non-emergency medical transportation needs.

Non-Emergency Transport Discharge Planner

Discharge Planning with Medical Transportation Needs

Important Details To Consider When Being Discharged

Discharging a patient from a hospital or skilled nursing facility requires extensive planning to assure that all required services will be available at their destination. This process is more complicated when the person is either bed or wheelchair bound. In these instances, a non-emergency medical transportation plan must be included within the discharge procedure.

Medical Transportation and Discharge

Discharge planning is impacted by where the patient is discharged to. Depending on their needs, the home may be a house, apartment, assisted living unit, or nursing home. Coordination must occur between the hospital, the medical transportation provider, and destination personnel, if any, to assure that:

  • The treating physician has approved the discharge and documented this decision.
  • All discharge paperwork has been completed.
  • Follow-up visits and outpatient services are scheduled.
  • The patient and family have received their discharge packet and all medications, durable medical equipment, and patient’s personal belongings.
  • Non-emergency medical transportation arrives when scheduled to transport the patient to their destination.
  • In situations where the patient’s destination is an assisted living or nursing home, the staff is prepared to accept the patient at the scheduled time, and support his or her reintegration into the facility.

Delays in any step in this process can lead to patient and family frustrations. For patients discharged to an assisted living or nursing home environment, severe delays in a hospital discharge can result in missed medications and meals, which can exacerbate existing medical conditions. For these reasons, it is imperative that the discharge process occurs as planned.

Non-Emergency Transportation, Follow-up Appointments, and Outpatient Care

The scheduling of follow-up physician appointments and outpatient services, such as physical therapy, are often including in the discharge planning process. For people who are wheel-chair bound, they will require a wheelchair transportation service to get them to their appointments.  This service must be reliable to assure that the patient does not miss needed medical treatment due to driver delays.

MedSync Transportation & Services provides all levels of non-emergency medical transportation and wheelchair transportation to support the hospital and facility discharges, physician appointments, and outpatient medical services.  We provide reliable, non-emergency transportation in the Ann Arbor, Metro Detroit and Ypsilanti service areas. MedSync also provides extended transportation serves throughout Michigan and neighboring states upon request.